Understanding your benefits

Get the most out of your Dean Health Plan benefits for Rock County employees. Here you’ll find answers to your questions, links to information you can access quickly, and more.

If you have questions along the way, Member Services is standing by to help:
Call: 1-800-279-1301

Member Services hours

Monday – Thursday: 7:30 am – 5 pm
Friday: 8 am – 4:30 pm

Send us a message online

Plan information

Your EOB is the key to understanding your health insurance coverage as you incur costs.

The form tells you exactly how your benefits were applied. It covers the particulars related to the visit.

It also tells you how much has been credited toward your out-of-pocket maximum or deductible this contract period.

How to read your EOB (PDF)

For your health

Our program, powered by WebMD, rewards you for your healthy activities. Learn about the Living Healthy program available to you.

Learn more on our wellness homepage

You can access care management help if you have a chronic condition or a complex health care need. It ensures your needs are met and questions or concerns are addressed.

Learn more about care management

With MyChart, you can access your personal medical information and health record anytime.

Learn about e-visits

Sign up for MyChart now

Other resources for Rock County employees