Information for you

Compliance concerns

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Report any concerns you have that are related to potential unethical behavior, conflicts of interest, gifts or other corporate policies. 

See more information at Speakup.medica.com. You can also scan our QR code for more information. 

Safeguarding your interests—our compliance program

These standards help our vendors and business partners understand how we do business and their responsibilities in serving our members.

Our contracts with the Minnesota Department of Human Services (DHS) and U.S. Centers for Medicare and Medicaid Services (CMS) require us to apply the standards to all our direct and indirect business partners and vendors.

See Standards of Conduct – Business Partners (PDF)
We require our employees and our network providers, vendors and contractors to promptly report any good-faith belief of any suspected or known violation of the laws and regulations that govern our business, our standards of conduct, financial reporting and standards, or our corporate compliance program and Medicare compliance program. That includes our privacy and security programs.

See Compliance Reporting and Investigation Policy and procedure (PDF)

Reporting fraud or abuse

Our network providers, business partners, vendors, contractors and employees are required to report suspected cases of fraud, waste, and abuse. There are several ways to file a report. You can choose the one that works best for you:

See more information at Speakup.medica.com

Dean's Medicare compliance program

Dean Health Plan has contracts with the Centers for Medicare and Medicaid Services (CMS) to administer Medicare benefits to Medicare beneficiaries.

Dean delegates some of the administrative and health care services it is required to perform under these contracts to external entities. Visit our compliance page to learn more about our program requirements. 

View CMS Compliance Program requirements