Dean Health Plan has partnered with Delta Dental of Wisconsin to provide you dental benefits with no waiting periods, deductibles or coinsurance. Benefits include:
See the Dental Certificate of Coverage for a full list of covered dental procedures.
Dean Health Plan has partnered with Papa, a company that connects you with screened and trained Papa Pals. Pals provide assistance with organization, light housework, technology and transportation. This includes:
We cover 120 hours per year of Papa services. Pals can support you either in your home or virtually. You can call Papa to enroll at 1-888-840-1609.
Your plan gives you a quarterly allowance to be used towards the purchase of select over-the-counter (OTC) health and wellness products. This benefit is available at the beginning of each quarter (Jan., April, July, Oct.). Unused dollars will not carry forward to the next quarter.
First, you need to be active on your policy to activate your card. For 2024 plans, that begins on Jan. 1. When you call, you'll be prompted to enter the card's 16-digit account number. You'll then need to enter your insurance member ID number including the A (A=2 on the phone keypad) when prompted. Once you get through these steps, the card will be ready to go.
Your Health+ by Medica card can be used to purchase items such as:
You can shop:
After you receive your Health+ by Medica card in the mail, visit mybenefitscenter.com or download the OTC Network app to see the list of all participating retailers, a full list of covered items and to check your card balance. See the OTC overview for more details.
We cover 24 one-way rides each year to medical appointments or to the local pharmacy to help keep you well. If you would like a ride to an upcoming appointment, call the Customer Care Center at 1-877-232-7566.
If you are discharged from the hospital or skilled nursing facility, all of our plans cover 14 meals delivered to your door. If meals are not coordinated through your care manager as part of discharge planning, reach out to the Customer Care Center to access the Mom's Meals benefit.
Members have access to the following at no cost through the One Pass™ program:
We cover one $0 routine vision exam and a $250 eyewear allowance every two years at any free-standing or online eyewear provider, such as Shopko Optical, LensCrafters, Eyemart Express, Warby Parker and more.
All of our plans include a $0 routine hearing exam and a $750 hearing aid allowance every year at in-network hearing aid providers.
Where can I buy hearing aids?
You can earn up to $150 in rewards for completing healthy activities. Here's how it works:
Members must enter all points by Dec. 31 of the plan year to be eligible for rewards. For complete details log in to your Medicare member account and select the Living Healthy icon.
See our Living Healthy overview for more information about the program and how to log into Living Healthy.
The Health+ by Medica card makes it easy to buy what you need, shop where you want, and spend the rewards you earn. This was previously the Dean Wallet card. If you have an existing Dean Wallet card from 2023, keep it. Your card will still work for all included benefits on your 2024 plan.
Check the balance of all these benefits at mybenefitscenter.com.
We cover 10 routine footcare visits every calendar year. This includes treatment of the foot which is generally considered preventive, i.e., cutting or removal of corns, warts, calluses or nails. Members pay their plan's specialist copay for routine footcare services.
We cover 24 routine chiropractic visits every calendar year. We cover 12 acupuncture visits every calendar year. (Dean Complete members have 24 visits).
Experienced registered nurses are available after clinic hours weekdays from 5 p.m. - 8 a.m. and 24 hours a day on weekends and holidays at 1-800-576-8773 (TTY: 711) to answer your questions and concerns. Call if you're unsure if you need to see a doctor, or if you have other health-related questions. Due to licensing regulations, the Nurse Advice Line triage services are only available for Wisconsin residents.
We provide coverage for emergency and urgently needed services outside of the United States. Members must pay out-of-pocket for worldwide urgent and emergency care services and then request reimbursement by submitting a Member Paid Claim Form (PDF). Members pay their plan's emergency copay for emergency and urgently needed services outside of the United States. See your plan's Evidence of Coverage for cost-sharing.
With an SSM Health e-visit you can get a diagnosis, a treatment plan, and a prescription if needed for common conditions like upper respiratory infection or allergies, urinary tract infections, tick bites and skin problems from anywhere in Wisconsin at any time. See conditions treated and complete an online health interview. An SSM Health provider will respond within three hours during regular office hours, or the next day if after hours.
Benefits vary by plan. See the 2024 Summary of benefits (PDF updated 10/1/2023) for full plan details.