Quality matters
We stay focused on providing the best for our members
You want superior care and service. And we work hard to provide that. Our goal is to ensure you get the right care, at the right place, at the right time and with the right provider. And we are thrilled to be recognized for our quality efforts.
Accreditation status is one of the most important indicators of how a health plan stacks up for quality. The National Committee for Quality Assurance (NCQA)—an independent, not-for-profit organization—evaluates health plans based on 50+ care and service standards.
Dean Health Plan was ranked with the second-highest quality score among all health plans participating in the State of Wisconsin Group Health Insurance Program. Dean Health Plan scored highest in two categories and lowest in no categories.
Quality of care
We measure member satisfaction and quality of care through national surveys and measures.
Quality improvement
Educational materials and resources to help you make health care decisions.
CMS compliance program
First Tier, Downstream and Related Entities (FDRs) and CMS requirements.
Patient safety
We provide you helpful resources to assist you making good decisions about your own health and care.
Every year, Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next. CMS rated 471 Medicare Advantage contracts in the U.S. For 2023, fewer than 75 of those health plans in the U.S. earned 5 Stars.