Account and portal access
For members, employers, and providers
Member account
Securely access your benefit information, make premium payments, view claims information, and more in your member account.
To create an account, you’ll need:
- Email address
- Phone number
- Member number
- First and last name from your member ID card
- Date of birth
- Last four digits of your social security number
Due to legal restrictions, account information for minor children may be limited. People over the age of 18 need to register their own account.
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Securely make appointments, message your provider, view lab results, and more on MyChart.
Employers
Find benefit information, coverage details, claim status, and more.
Review group reports, eligibility, claim status, and accumulator balances on the ASO employer portal.
Provider portal
Our in-network providers can use this 24/7 online resource to help manage patient data, simplify everyday tasks, promote efficiency in business, and streamline electronic transactions.
User guides and resources
Confirmation reports
Confirm claim submission, receipt, or rejection.
If you need access to confirmation reports, contact your Provider Network Consultant.
Navitus/Navi-Gate
Find formularies, prior authorization forms, and updates from the P&T committee.
NIA Magellan
Find physical medicine, prior authorization, and outpatient radiology solutions.
The ASO provider portal allows you to review group reports, check eligibility status, claims, and accumulator balances.
DeanCare Gold (Cost) is an HMO plan with a Medicare contract. Enrollment in DeanCare Gold depends on contract renewal.
Dean Advantage is an HMO/HMO-POS plan with a Medicare contract. Enrollment in Dean Advantage depends on contract renewal.