Health Answers at any Time Dean on Call is a free telephone service for Dean Health Plan members and/or Dean Medical Group patients. It's available 24 hours a day, 365 days a year. If you're not sure you need to see a doctor—or you're wondering if you have a problem—give us a call. Registered Nurses on the line Experienced registered nurses at Dean on Call are always available to answer your questions and concerns. When responding to your call, they draw on years of clinical experience in many medical specialties. Find your best care options # Dean on Call nurses are equipped to ask the right questions. After asking a series of questions, the nurse will assist you in making an informed decision about your concern. Not just for problems # Contact Dean on Call for more information about Dean coverage plans or any general health care related questions. Your privacy # The Dean On Call nurses follow the same state and federal HIPAA privacy guidelines that your doctor is required to follow. Any information you share with Dean on Call is confidential. Peace of mind # Perhaps the most important skill Dean On Call nurses possess is the ability to listen to your questions and help give you peace of mind. So, please call us, anytime. We'll be here for you.