Get the most out of your Dean Health Plan benefits for Dane County Members. Here you’ll find answers to your questions and links to information you can access quickly and more.
If you have questions along the way, our Customer Care Center is standing by to help:
Mon – Thur, 7:30 am – 5 pm
Fri, 8 am – 4:30 pm
Need help with an advanced question? Call 608-828-2880
Click: Send us a message online.
Your EOB is the key to understanding your health insurance coverage as you incur costs.
The form tells you exactly how your benefits were applied. It covers the particulars related to the visit.
It also tells you how much has been credited toward your out-of-pocket maximum or deductible this contract period.
You can access care management help if you have a chronic condition or a complex health care need. It ensures your needs are met and questions or concerns are addressed.