Contact Dean

Customer Care Center

Sales & Client Services

Phone & fax

You can contact our Customer Care Center at the following numbers:

Individual and Marketplace Plans – 800-279-1302 (TTY: 711)
Employer Group plans – 800-279-1301 (TTY: 711)
ASO – 877-234-4516 (TTY: 711)
Medicare Advantage – 877-232-7566 (TTY: 711)
Dean Care Gold and Select – 888-422-3326 (TTY: 711)
AON Active Health Exchange members – 877-232-9375

Fax: 608-827-4212

Hours

Monday - Thursday: 7:30 am - 5 pm
Friday: 8 am - 4:30 pm

24 Hour Nurse Hotline

Dean on Call is a free telephone service available to Dean Health Plan members or Dean Medical Group patients 24 hours a day, 365 days a year.

So, please call us, anytime. We'll be here for you.

1-800-57-NURSE

Medicare

Dean Advantage

Sales: 1-877-234-0126 (TTY: 711)
Members: 1-877-232-7566 (TTY: 711)

DeanCare Gold (Cost) and DeanCare Select (Supplement)

1-888-422-3326 (TTY: 711)

Other

Individual & Family Sales

1-800-279-1302

Automated Response Line (IVR)

Local 1-608-827-4420

Toll Free 1-800-356-7344

Mailing

Dean Health Plan
PO Box 56099
Madison, WI 53705-9399

Dean Health Plan
1277 Deming Way
Madison, WI 53717

Emergency

If you are having a medical emergency, call 911 or go to a nearby Urgent Care or ER.

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