Patient safety

Helping you stay safe

We want to help you take an active role in getting the safest care possible.

Patient safety monitoring and activities

To address patient safety, we:

  • Send providers messages about your activity, including: controlled substance monitoring; combinations of benzodiazepines, opioids, and muscle relaxers; multi-prescribers and multi-prescriptions.
  • Review and share drug use information with pharmacies. We may alert them to medication concerns relating to: drug interactions, dosage, underuse, duration, patient age, and morphine milligram equivalency.
  • Provide clinic resource funds to define care transitions after hospital discharge. This helps find barriers and opportunities for improving hospital readmission rates.
  • Create a 30-day care transition program for patients at an increased risk of readmission.
  • Create a provider-education strategy focused on HEDIS measures. This strategy promotes communication between Primary Care Providers who order metabolic testing and prescriptions of antipsychotic medications.
  • Establish a Gone for Good program to educate the community about proper storage and disposal of prescription medications, including opioids.

Safe medication practices

There are several steps you can take to lower the risk of medication errors. It's important to:

  • Inform your provider of all medicines you're taking, including vitamins and herbs.
  • Ask for written information about possible side effects of your medicines.

Learn more about how you can help reduce medication errors.

Online resources are available to help you make good decisions about your health and health care. Quality and patient safety data is available from many organizations, including the Wisconsin Hospital Association and The Leapfrog Group.

We encourage all hospitals in our network to report their data.