Patient safety

We want to help you take an active role in getting the safest care possible.

Patient safety monitoring and activities

To address patient safety, we:

• Send providers messages about your activity, including: controlled substance monitoring; combinations of benzodiazepines, opioids, and muscle relaxers; multi-prescribers and multi-prescriptions.
• Review and share drug use information with pharmacies. We may alert them to medication concerns relating to: drug interactions, dosage, underuse, duration, patient age, and morphine milligram equivalency.
• Provide clinic resource funds to define care transitions after hospital discharge. This helps find barriers and opportunities for improving hospital readmission rates.
• Create a 30-day care transition program for patients at an increased risk of readmission.
• Create a provider-education strategy focused on HEDIS measures. This strategy promotes communication between Primary Care Providers who order metabolic testing and prescriptions of antipsychotic medications.
• Establish a Gone for Good program to educate the community about proper storage and disposal of prescription medications, including opioids.

Additional resources

• Agency for Healthcare Research and Quality
• Institute for Safe Medication Practices
• The Leapfrog Group
• Wisconsin Hospital Association
• Institute for Healthcare Improvement