Getting sick isn’t always convenient, but getting care should be. If you’re at home, the office or anywhere in between, you can access care from an SSM Health provider right from your smartphone, computer or tablet with an e-visit or a video visit.
E-visits are for minor medical concerns. They give you the answers you need through a simple on-line form. An SSM Health provider will respond to your request electronically, with no need to schedule an appointment.
An e-visit is either $39 or the same as your primary care copay through insurance.
The most common conditions include:
Cold, cough, flu, fever
COVID-19 (Coronavirus)
Urinary tract infections (UTI)
Ear infection
See the complete list of conditions we treat
Age restrictions apply and vary according to condition. If you are 81 or older, contact your doctor. An e-visit is not a covered benefit under Medicaid or ASO plans.
If you prefer a face-to-face conversation, use video visits. Members are connected with an expert SSM Health provider via video conference, usually within a few minutes during operating hours.
A video visit is either $59 or the same as your primary care copay through insurance.
You can use a video visit for:
Abnormal headaches
Earaches
Chronic conditions
Video visits are only available through your MyChart account. To schedule a video visit, call your preferred clinic or schedule through MyChart.
Need a primary care provider, urgent care or ER?
See summary of benefits & coverage for Costs.