As a BadgerCare Plus member, you have special insurance coverage. Dean Health Plan works with the State of Wisconsin to provide that coverage to you and your family. That means you should receive health care services from doctors and hospitals in the Dean Health Plan network. There might come a time when you need extra or special health care services. If so, you will need to get a doctor's referral (sometimes called a prior authorization) before you get those services.
Your Dean Health Plan doctor is responsible for getting any referrals (prior authorizations) you need from us. The services that require a referral can be found at the ForwardHealth website. You can also call our Customer Care Center at 800-279-1301 (TTY: 711) to help. Benefits can change, so contact the Customer Care Center to be sure of coverage.
Click on any health care service listed below to see your coverage details.
YOU MUST USE DEAN PROVIDERS:
If you get a bill, contact the provider who is billing you. It may only be a request for more information about your BadgerCare Plus status or it could be a bill for copays.
Dean Health Plan pays your provider for the services you receive. A provider cannot require you, your relatives, or others to pay additional charges for these covered services. Providers know the limits placed on their services and are required to explain if Dean Health Plan does not cover any of the services before the service is provided.