Account and portal access

For members, employers, and providers

Member account

Securely access your benefit information, make premium payments, view claims information, and more in your member account.

To create an account, you’ll need:

  • Email address
  • Phone number
  • Member number
  • First and last name from your member ID card
  • Date of birth
  • Last four digits of your social security number

Due to legal restrictions, account information for minor children may be limited. People over the age of 18 need to register their own account.

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MyChart logo

Securely make appointments, message your provider, view lab results, and more on MyChart.


Find benefit information, coverage details, claim status, and more.

Dean Health Plan Administrative Services a member of SSM health logo

Review group reports, eligibility, claim status, and accumulator balances on the ASO employer portal.


Provider portal

Our in-network providers can use this 24/7 online resource to help manage patient data, simplify everyday tasks, promote efficiency in business, and streamline electronic transactions.

User guides and resources

Confirmation reports

Confirm claim submission, receipt, or rejection. 

If you need access to confirmation reports, contact your Provider Network Consultant.


Find formularies, prior authorization forms, and updates from the P&T committee.

NIA Magellan

Find physical medicine, prior authorization, and outpatient radiology solutions.

Dean Health Plan Administrative Services a member of ssm health logo

The ASO provider portal allows you to review group reports, check eligibility status, claims, and accumulator balances.

DeanCare Gold (Cost) is an HMO plan with a Medicare contract. Enrollment in DeanCare Gold depends on contract renewal.
Dean Advantage is an HMO/HMO-POS plan with a Medicare contract. Enrollment in Dean Advantage depends on contract renewal.