Welcome Center makes onboarding easier

Welcome Center makes onboarding easier

Jan 30, 2024

Switching health plans can be stressful, but the Dean Health Plan Welcome Center* team is here to help your new and existing clients. From transferring medical records to selecting a new primary care provider, they can help make transitions smooth and easy.

The team of customer care professionals and registered nurses help with a variety of tasks:
  • Establishing a primary care provider that meets your clients’ needs
  • Helping transfer medical records
  • Activating MyChart accounts and helping link them to previous ones
  • Updating medical records through interviews
  • Reviewing upcoming appointments that need to be scheduled
  • Walking through preventive services

Contact the Welcome Center at 608-250-1134.

*Note: The Welcome Center isn’t available for ASO, ETF, and Federal benefit plans.

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