The Summary of Benefits and Coverage (SBC) document summarizes health plan information and provides estimated costs of commonly used services. This document is standardized and was implemented as part of the Affordable Care Act and is intended to provide a consistent format across all health plans. We hope that the SBC document, along with helpful customer care resources, will make health plans clearer to understand and easier to manage.
If you are unclear about any of the bolded terms used in the SBC, you may reference a standard glossary provided by the Federal Government. The glossary terms and definitions are intended to be educational and may be different from the terms and definitions in your plan. You can view the Glossary or request a paper copy through the Customer Care Center at (877) 593-2872.
For questions pertaining to your payroll costs, please contact your Human Resources department.
The Summary of Benefits and Coverage (SBC) document is only a summary. If you would like more details about the costs and coverage under the terms of your policy, please contact Customer Service at the number listed on you ID card.
You can obtain a copy of your SBC by contacting your Human Resources Department or logging into the Member Portal.
If you are not currently enrolled in your employer's health insurance contact your Human Resources department for assistance.