Member portal

Family of three laying on the grass outside

View your benefits on our Member Portal

With the Member Portal you can:

  • Review your coverage benefits
  • Change your PCP information
  • Review your pharmacy information
  • Manage subscriber and dependent information
  • Request ID cards
  • Review your claims status
  • View transaction status
  • Review your referrals/authorizations
  • Complete your Living Healthy Health Assessment
  • Access your Living Healthy by WebMD account

Signing up made easy

Step 1 - Sign up or log into the Member Portal.

Step 2 - Enter the required member information, which can be found on your ID card. The member number is your 9-digit member number and your two-digit member identifier from your ID card (such as 01 or 02). When logging in or registering for the member portal, add a 01 at the end of the member number without any spaces or dashes.

Step 3 - After submitting your personal member information, you will be brought to a screen to create a User ID and password.

Step 4 - Once your account is successfully created, you will be sent to the login screen to submit your new account information.

This portal works best with the Google Chrome browser. Internet Explorer may cause log-in issues.
If you have any other questions, see our Q & A section.