Manage your recovery after an ER visit or hospital stay

Schedule and keep follow-up appointments

Patients often ask why they should see their healthcare provider after an emergency room visit or hospital stay. There are many reasons why it’s a good idea:

  • It’s important for your provider to know the reason for your visit or stay, and the care you got while there
  • Timely follow-ups allow you and your provider to talk about next steps for your recovery
  • Planning self-care activities can help you avoid a return visit or stay

Follow-up appointments are most important within seven days after leaving the emergency room or hospital. Follow-up care can be with a primary care provider or with a mental health practitioner — the care you receive is based on the reason for your visit or stay.

What to expect during a follow-up appointment

 Your healthcare provider may ask:

  • How have things been going since your ER visit or hospital stay?
  • What will help you most at this appointment?
  • What was the reason for your visit or stay?
  • What medications are you taking, and on what schedule?
  • Who and what can provide support when you need it?

Your healthcare provider may also:

  • Review any medications you are taking and adjust, if needed
  • Share results of any hospital tests that were done
  • Talk about or review your Wellness Recovery Action Plan
  • Schedule your next follow-up appointment, if needed

A follow-up appointment can take place on the same day or soon after and may be in the form of a home or telehealth visit or at a mental health center.

Need help finding a provider?

Use our online provider search or call the Member Services number on the back of your insurance card.

After a hospital or emergency room visit, you may receive a call from one of our trained case managers. Our case managers provide free education and resource coordination to members with mental health and/or substance use concerns.

Find a provider