Contact Us- Dean - WI

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Published on November 06, 2015

Contact Us

If you are having a medical emergency, call 911 or go to a nearby Urgent Care or ER.
If you have a medical question, please call Dean on Call.

We want to help you easily access our services and staff.

Please browse the options for contacting us by clicking on the text within the strips below.

Please note these forms are answered Monday through Friday.

Contact Us about:

Medical and Health Services

Fill out our online Contact Us form
Find a Clinic location
Access Our Charitable Giving information

Dean Medical Group - 24-hour Call Center
(800) 718-3326

Community Care Specialist (Uninsured patient assistance)
At Dean Medical Group
Local (608) 294-6463
Toll Free (800) 279-9966 ext 6463
At our Regional Clinics
Direct (608) 294-6439
Toll Free (800) 279-9966 ext 6439
Davis Duehr Dean Eye Care
Customer Service
(608) 282-2000
LASIK Surgery Financing
(608) 250-1141
SSM Health Pharmacy
(800) 279-8200
Corporate Offices
1808 W. Beltline Highway
Madison, WI 53713
Local (608) 250-1075
TTY (608) 250-1401
Human Resources / Careers
(608) 250-1000

Dean Health Plan

Fill out our online Contact Us form
Customer Care Center
Toll Free (800) 279-1301
TTY users dial 711
FAX (608) 827-4212
7:30 am - 5 pm Monday - Thursday
8 am - 4:30 pm Friday
Individual & Family Sales
(866) 794-3326
Medicare: Dean Advantage Sales Support
(877) 234-0126 (TTY: 711)
Medicare: Dean Advantage Member Services
(877) 232-7566 (TTY: 711)
Medicare: DeanCare Gold (Cost) and DeanCare Select (Supplement)
(888) 422-3326 (TTY: 711)
Automated Response Line (IVR)
Local (608) 827-4420, extension 4420
Toll Free (800) 356-7344, extension 4420
Mailing Address
Dean Health Plan
PO Box 56099
Madison, WI 53705

Dean Health Plan
1277 Deming Way
Madison, WI 53717

Map to Dean Health Plan locations

Sales & Client Services Contacts

Name/Address Change

To update your name or address, please use the form below.
Name/Address Change Request Form

Concerns or Compliments

Questions about MyChart or DeanConnect

MyChart Questions
MyChart Online Support Form
or (888) 521-3326

DeanConnect Questions
DeanConnect Online Support Form
or (800) 279-1301

Questions about Website

Other Questions

Your questions are welcome! Ask other questions you have about Dean Medical Group, Dean Health Plan or any aspect of our services.
Contact Us

DeanCare Gold (Cost) is an HMO plan with a Medicare contract.  Enrollment in DeanCare Gold depends on contract renewal.

Dean Advantage is an HMO/HMO-POS plan with a Medicare contract. Enrollment in Dean Advantage depends on contract renewal.

H5264_WEB16v3_CMS Approved                  H9096_WEB16v3_CMS Approved

Contact Us

Dean On Call

Registered nurses on the line, 24 hours/day, 365 days/year.

Dean On Call

Madison area:
(608) 250-1393
Outside Madison:

More Information

Patient Accounts

(608) 250-1593
(877) 434-3326 Toll-free

More Information

Dean Health Plan Members

Customer ServiceIf you have any questions please contact our Customer Care Center by email, or at (800) 279-1301.

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