Dean Health Plan Agent Licensing
For Existing and Prospective Agents
At Dean Health Plan we value our members and our agency partnerships! To meet the needs of both we are constantly evaluating our product offerings to help your business grow and succeed, and our agency relationships to meet our members' needs.
Why Partner with Dean?
- Integrated Health System: Provider owned by Dean Health System and SSM Healthcare
- Medical Directors committed to quality health care
- Retain more than 98% of our members each year
- Over 301,000 members and 1,300 employer groups
- Quarterly informational meetings
- Sales and Retention teams dedicated to your success
2010 Member Satisfaction Survey Results
- Overall Rating
-
Overall Rating of Health Plan
| 72% |
60% |
| Dean Health Plan |
National Average |
- Specialist Most Seen
-
Rating of Specialist Most Often Seen
| 81% |
81% |
| Dean Health Plan |
National Average |
- Customer Service
-
Customer Service
| 88% |
83% |
| Dean Health Plan |
National Average |
- Getting Care Quickly
-
Getting Care Quickly
| 89% |
87% |
| Dean Health Plan |
National Average |
- Claims Processing
-
Overall Rating of Health Plan
| 88% |
88% |
| Dean Health Plan |
National Average |
- Getting Needed Care
-
Overall Rating of Health Plan
| 87% |
86% |
| Dean Health Plan |
National Average |
- Rating of Health Care
-
Overall Rating of Health Care
| 81% |
75% |
| Dean Health Plan |
National Average |
- Doctor Communication
-
Overall Rating of Health Plan
| 95% |
94% |
| Dean Health Plan |
National Average |
- Personal Doctor
-
Rating of Personal Doctor
| 86% |
82% |
| Dean Health Plan |
National Average |
- Shared Decision Making
-
Overall Rating of Health Plan
| 60% |
61% |
| Dean Health Plan |
National Average |
Please click on any one of the purple tabs to view more
NCQA Accreditation
The National Committee for Quality Assurance (NCQA) is an organization dedicated to measuring the quality of America's health care. Their standards are purposely set high to encourage health plans to continuously improve the quality of care and customer service.
Participation in this accreditation program is strictly voluntary. Dean Health Plan has been measuring our quality focus in this program since 1999 and is proud to have achieved the highest level attainable: "Excellent Accreditation" for the last 10 years.
For Existing Agencies / Brokers
Renewal and Adding New Agents
Dean Health Plan reviews required information submitted by our existing agency and broker partners 3 times per year, January, April and July. Please submit the following by the 1st of the month to have a new agent/broker considered for addition to your license.
• Information Sheet
• Attach a letter of intent including
- background
- expectations for sales
- geographic location(s)
- sales history
- mission statement
- any additional information that would assist us in determining if our partnership
will be an effective one.
Attendance at a Dean Health Plan training seminar is required for all new agents prior to licensing.
Prospective Agencies / Brokers
Partnering with Dean Health Plan
We review applications for new agencies/brokers in April of each year. Please submit the following information no later than February 1 for consideration.
• Information Sheet
• Attach a letter of intent including
- background
- expectations for sales
- geographic location(s)
- sales history
- mission statement
- any additional information that would assist us in determining if our partnership
will be an effective one.
Attendance at a Dean Health Plan training seminar is required for all new agents prior to licensing.
Return all information to:
Donna Huling
Email: Donna.Huling@deancare.com
Fax: (608) 827-4152 o
Mail to: 1277 Deming Way, Madison, WI 53717
