Automated authorization (Auto Auth) is available to in-network providers who submit a prior authorization request through the Provider Portal only. Prior authorization requests that meet the health plan's medical policy criteria or MCG Dean Health Plan guideline will receive an approval notification generated within seconds of submitting the request.
This does not remove the prior authorization request requirement. This change is intended to make the prior authorization process more user-friendly and efficient for both providers and members.
If you are not submitting your authorizations through the portal, we strongly encourage you to do so. See our account login page to register for a Provider Portal account and to view the Complete Registration User Guide on how to register for the Provider Portal.
Services available for Auto Auth include:
Epidural Steroid Injections (ESI) and Selective Nerve Root Block (SNRB) - MP9362
If you have questions, contact your assigned Provider Network Consultant.