A Forgot Your Password feature appears on the login page of DeanConnect. If you can't remember your password, it will ask you to provide your user ID, your name, and email address. If you do not remember your user ID, call the Dean Health Plan Customer Care Center.
When I try to create a new account, I received a message that an account already exists. If I click on Forgot Your Password, I receive a message that my account has been disabled.
If your DeanConnect account has been disabled, you can get it enabled again by calling the Dean Health Plan Customer Care Center at 800-279-1301.