Information for you
Business transparency
Click below to understand how our claims processes work at Dean.
Government mandates
Discover how government mandates affect your coverage plans.
Fraud
Find out how health care fraud can affect you or your family.
Privacy policy
Learn about our privacy policy.
See also:
Website privacy policy
Website terms of use
Compliance concerns
Report any concerns you have that are related to potential unethical behavior, conflicts of interest, gifts or other corporate policies.
See more information at Speakup.medica.com. You can also scan our QR code for more information.
Safeguarding your interests—our compliance program
Our contracts with the Minnesota Department of Human Services (DHS) and U.S. Centers for Medicare and Medicaid Services (CMS) require us to apply the standards to all our direct and indirect business partners and vendors.
See Standards of Conduct – Business Partners (PDF)
See Compliance Reporting and Investigation Policy and procedure (PDF)
Reporting fraud or abuse
Our network providers, business partners, vendors, contractors and employees are required to report suspected cases of fraud, waste, and abuse. There are several ways to file a report. You can choose the one that works best for you:
See more information at Speakup.medica.com
Dean's Medicare compliance program
Dean Health Plan has contracts with the Centers for Medicare and Medicaid Services (CMS) to administer Medicare benefits to Medicare beneficiaries.
Dean delegates some of the administrative and health care services it is required to perform under these contracts to external entities. Visit our compliance page to learn more about our program requirements.
