3. Resources

You want healthy employees. And at Dean Health Plan, we want to improve our members' health and create peace of mind with insurance products and health programs that feature our caring partners throughout the Dean network. We will promote the right care, at the right place, at the right time and with the right person.

We promise to continually strive to earn your trust with this simple promise: we will guide you down a smooth and simple path to the service you need and the care our members deserve.

Coverage details 

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Employee Eligibility
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Employee Enrollment
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Out of area Dependents
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Summary of Benefits & Coverage
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COBRA coverage

COBRA stands for Consolidated Omnibus Budget Reconciliation, which is a federal law enacted in 1985. This law requires most insured and self-insured group health plans to provide continuation of coverage to employees, spouses and dependents who lose coverage under the plan for certain reasons.

This section outlines what employers need to know about COBRA.

COBRA
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Prior authorization

Some medical services or provider visits require prior authorization by Dean Health Plan. This helps us manage your employees’ care and ensure they get what they need and if it’s medically necessary.

Your employees should ask their primary care provider about obtaining authorization before receiving the service or going to a specialist.

If you have a POS plan, see our list of services that need approval.

Prior Authorization

Resources for you and your employees about the Dean Health Plan claims process.

View Claims Information

Dean delivers partnerships that last — by making you our top interest.

 

See Group Renewal and Contract Details

 

Information surrounding the coordination of benefits for Medicare Part A and Part B.

See Medicare Resources

Details on premiums, invoices, grace periods and details pertaining to billing activity.

View Monthly Group Billing Information

Additional resources

Contact information

Contact the Customer Care Center if your employees have questions about benefits, coverage, prior authorization, claims and providers.
 
Street Address    |   Dean Health Plan, 1277 Deming Way, Madison, WI 53717
Mailing Address  |   Dean Health Plan, P.O. Box 56099, Madison, WI 53705
For group premium invoice or enrollment & eligibility questions please contact the Enrollment & Billing department.
 
 
Contact our Medicare Coordination of Benefits Analyst for questions on Medicare eligibility, premiums and coordination of benefits.
 
Please mail your premium payments to the following locations:

Employer Premiums   |   Dean Health Plan, PO Box 673111, Chicago, IL 60695-3111
Members Premiums   |   Dean Health Plan, PO Box 673109, Chicago, IL 60695-3109
For questions about the group renewal or contract, please contact your Account Manager, Associate Account Manager or the Sales & Client Services department.
 
Social Security Administration Medicare Medicare Coordination of Benefits Center Wisconsin Office of the Commissioner of Insurance U.S. Department of Labor

Helpful tools for you and your employees
 
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