Behavioral Health Prior Authorization

Provider in a therapy session with two patients

Dean Health Plan provides all Utilization Management services for the behavioral health needs of our members. A prior authorization is required for the following mental health and substance use services:

  • Detox
  • Inpatient
  • Residential
  • Partial hospitalization/day treatment
  • Intensive outpatient
  • Out-of-network outpatient
  • In-home therapy


To request a prior authorization or notify Dean Health Plan of an urgent/emergent admission:


Behavioral health education

Our Behavioral health provider education annual training is a series of slides for in-network behavioral health providers navigating care to individuals enrolled in a Dean Health benefit plan.


Additional resources:


Be prepared to provide the following information (not an inclusive list):

All services:

  • Provider tax ID and address
  • Member name, birthdate and Dean Health Plan ID #
  • Current diagnosis
  • CPT codes
  • Medications
  • Length of authorization
  • Clinical information supporting level of care being requested

Inpatient services:

  • Admission date
  • Attending health care provider name
  • Provider contact name and phone number for concurrent review

YOU MUST NOTIFY US OF ANY URGENT/EMERGENT INPATIENT MENTAL HEALTH OR DETOX ADMISSION WITHIN 24 HOURS OF ADMISSION.