Coronavirus COVID-19

Update on coverage for testing

Mar 12, 2020


Thank you for the opportunity to serve your health insurance needs for you and your family, especially during these challenging times.

How is Dean Health Plan covering COVID-19 testing?

Dean Health Plan is waiving in-network cost-sharing, including copayments, coinsurance and deductibles, for COVID-19 diagnostic testing during this public health emergency. Dean Health Plan will cover the test and doctor visit at no cost to members when the basis for the visit is related to testing for COVID-19.

As a community health plan we’re committed to taking the necessary steps to limit the spread of this virus and promote access to screening and testing.

Getting needed care

The U.S. Centers for Disease Control and Prevention offers guidance on symptoms and when you should be tested. We encourage using our Virtual Visit and Dean on Call to limit the potential spreading of the virus among people in waiting rooms and medical staff.

  • Virtual Visits: Virtual Visits include COVID-19 screening at no cost to members.

  • Dean on Call: Dean on Call is a free telephone service for Dean Health Plan members. It's available 24 hours a day, 365 days a year. You can reach Dean on Call at 1-800-57-NURSE (1-800-576-8773).

Practice prevention

Everyone should continue to take everyday preventive actions to limit the spread of respiratory illness:

  • Frequent, careful handwashing (at least 20 seconds)

  • Coughing into a tissue or one's inner elbow

  • Avoid touching your nose or face

  • Staying home when ill

For reliable up-to-date information on COVID-19 on the state and national levels, consult the Wisconsin Department of Health Services and the U.S. Centers for Disease Control & Prevention.

COVID-19 update from SSM Health

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