Understanding your plan

Member information

teal icon of a physician Continuity of care

Health plan Q&A for continuing care with a provider who has or is leaving your plan's network.

dollar sign with circle arrow  Concerned about surprise billing?

View information on the Consolidated Appropriations Act (CAA), including the No Surprises Act (NSA), which provides consumer protections like transparency on member health benefits and prohibitions on surprise billing.

a laptop and an arrow  Patient access

This page describes the Centers for Medicare & Medicaid Services (CMS) Patient Access API Mandate, risks and benefits for members, and outlines support channels for issues with sharing member data with third-party apps.

icon of a person speaking  Interpreter services

We are dedicated to enabling effective communication between our employees and patients who have limited English proficiency (LEP) or who are deaf or hard of hearing. Learn more about our interpreter services.

icon of a checklist  DeanConnect

Learn about our member portal and the information you can access once logged in