DeanConnect for Plan Administrators

Administrator Using DeanConnect on Laptop

Valuable techniques and references for administrators utilizing DeanConnect.

DeanConnect to accomplish tasks such as:

People Icon    Adding a New Employee to Your Plan

Paperwork Icon    Terminating an Ineligible Employee From the Plan

Baby Icon    Adding New Dependent(s)

House Icon    Updating Demographics

Checkmark Icon    Checking Enrollment Status

two businessmen shaking hands

Need a DeanConnect Login?

You must request a Plan Administrator Login for DeanConnect from your Dean Health Plan Account Manager.

Please Note:
As a member with Dean Health Plan, you will have a separate login to manage your personal insurance coverage.

Questions? Contact Us


Using DeanConnect

  1. Click MEMBER SERVICES and search for your employee.
  2. Then click on his or her ID Number or Name to pull up the account information.
  3. From here you will need to go back to the MEMBER SERVICES drop down on the tool bar, click ELIGIBILITY CHANGES and then MANAGE DEPENDENT.
  4. You will see all listed dependents and you are also able to ADD DEPENDENTS.
  5. Select VALID PCP with drop down tool for all members and click the next page button.
  6. Enter the required Medical Coordination of Benefits information and click the Next Page button.
  7. Review information for accuracy.
  8. Click SUBMIT and copy down your CONFIRMATION NUMBER for your records.
  1. Select GROUP SERVICES from the top tool bar and click NEW HIRE ENROLLMENT.
  2. Enter the new employee’s information. Be sure to select the correct group and enrollment type.
  3. Click the next page button.
  4. Click ADD DEPENDENT to add any dependents (i.e., spouse or dependent children) and click the Next Page button.
  5. Select VALID PCP with drop down tool for all members and click the Next Page button.
  6. Enter the required Medical Coordination of Benefits information and click the Next Page button.
  7. Review information for accuracy.
  8. Click SUBMIT and copy down your Confirmation Number for your records.
  1. Select MEMBER SERVICES from the top tool bar and click ELIGIBILITY CHANGES and select CHANGE DEMOGRAPHICS.
  2. Change address and click the Next Page button.
  3. Review information for accuracy.
  4. Click SUBMIT and copy down your Confirmation Number for your records.
  1. Click MEMBER SERVICES and search for your employee.
  2. Then click on his or her ID Number or Name to pull up the person’s account information.
  3. On the right hand side of your screen under QUICK LINKS select Request ID Card.
  4. Check the box next to the member.
  5. Click SUBMIT and copy down your Confirmation Number for your records.
  1. Select MEMBER SERVICES from the top tool bar and click ELIGIBILITY CHANGES and select SUBSCRIBER TERMINATION.
  2. Enter the Termination Effective Date and the REASON WHY they are terminating then click the next page button.
  3. Review information for accuracy.
  4. Click SUBMIT for your confirmation number.

Additional resources