COVID-19 agent hub 

9/9/20

You can offer your commercial clients some peace of mind regarding cost share payments related to in-network hospital care for COVID-19. Dean Health Plan will continue to waive member cost share in such instances through the end of 2020.

7/14/20

We understand that positive cases continue to rise in Wisconsin. Some areas are seeing a much higher rate than earlier in the COVID-19 pandemic, and many patients and community members are seeking testing.

It is important to continue sharing the appropriate methods of testing with your clients and their families.

Individuals who are experiencing symptoms of COVID-19 are asked to take a free virtual evaluation at deancare.com/virtualvisit. Symptoms of COVID-19 include:

• fever (100^oF or higher)
• chills
• cough
• sore throat
• shortness of breath/chest tightness
• loss of taste or smell
• runny nose
• nasal congestion
• headache
• severe fatigue/exhaustion
• muscle pain.

If the evaluation determines they are at risk for having COVID-19, they will be connected with an SSM Health provider for details on testing and any appropriate treatments.

Those who are age 5 and over and are not experiencing symptoms of COVID-19, but would like to get tested for COVID-19 should go to a public testing facility. A list of public testing facilities is available from the Wisconsin Department of Health Services. In Dane County, asymptomatic individuals should use the public testing site at the Alliant Energy Center.

Reasons for wanting to get tested when not experiencing symptoms include:

• You’ve been exposed to individuals who have tested positive for COVID-19.
• You’ve been at an event where individuals have tested positive for COVID-19.
• You have friends or relatives who have tested positive for COVID-19 or may have been exposed.
• You have friends or relatives who are at higher risk of complications from COVID-19 and want to make sure you don’t expose them.
• You have upcoming travel, work or other life events that may require you getting tested.

Regardless of where individuals are tested, they should limit contact with others while test results are pending.

 

It’s also important to recognize that testing alone will not get us through this outbreak. Practicing smart preventive behavior remains the most important step we can take to reduce risk and slow spread in our community, including:

 

• Practicing physical distancing. Stay six feet away from people who do not live in your household
• Wear face coverings, especially if you will be indoors with others (e.g., grocery store)
• Wash hands frequently with soap and water for at least 20 seconds
• Stay home if possible, especially if you have any symptoms (e.g. fever, cough)
• Follow isolation guidelines if you test positive. Follow quarantine guidelines if exposed to someone with COVID-19

Learn more at deancare.com/members/coronavirus and ssmhealth.com.

3/20/20

Cost-sharing waived
Dean Health Plan is waiving in-network cost-sharing, including copayments, coinsurance and deductibles, for COVID-19 diagnostic testing during this public health emergency. We will cover the test and doctor visit at no cost to members when the basis for the visit is related to testing for COVID-19.

This policy applies to our members in all lines of business, including commercial, Medicare, Medicaid and ASO products.

Members are also encouraged to use telehealth services and/or Dean on Call when possible for COVID-19 screening.