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Dean Clinic recognizes its responsibility to patients to assist in the prevention of identity theft and fraudulent use of identification to obtain medical services.
In order to comply with the Federal Trade Commission's new identity theft prevention program requirements, we are asking patients ages 18 and over to show photo identification at check-in.

What is Medical Identity Theft?

Medical identity theft occurs when someone uses a name or other parts of a person's identity — such as insurance information or Social Security Number — other than their own, without the person knowing or consenting, to obtain medical services or goods.

Medical identity theft can also occur when someone uses the person's identity to obtain money by falsifying claims for medical services and falsifying medical records to support those claims.

Why are We Asking for Identification?

In November 2007, the Federal Trade Commission (FTC) issued a set of regulations, known as the Red Flags Rule (16 CFR § 681.2), requiring that certain creditors develop and implement written identity theft prevention and detection programs. Since Dean Clinic regularly bills our patients for services, the FTC considers us creditors, so we must comply with the Red Flags Rule.

What are Acceptable Forms of Identification?

  • Driver's License
  • State or Government Issued ID (including foreign issued ID)
  • Student ID
  • Military ID
  • Proof of residence (utility bill, bank statement, paycheck)
  • Passport

Do I Have to Have a Picture ID?

We do not need a picture to provide care. In fact, we will not withhold treatment for a medical condition due to lack of identification. If you do not have your ID, we will still provide treatment and ask that you bring identification at the time of your next appointment.

What Should I Do if I Believe Someone is Using My Identity?

If you believe you may be a victim of medical identity theft, please notify our ID Theft Program Coordinator by calling (608) 250-1075 or write to:

Dean Clinic
Attn: ID Theft Program Coordinator
1808 W. Beltline Highway
Madison, WI 53713

We will ask that you complete a FTC Identity Theft affidavit and provide us with a copy of the formal police report. If you are a victim of medical identity theft, a police report can help you in a number of ways. You may be asked frequently for a copy of the police report after you have filed it.