Dean Clinic Specialty Pharmacy Services- Dean - WI

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SSM Health Specialty Pharmacy Services

Specialty medications are a vital part of the treatment for many chronic and complex health conditions. These high-cost medications can be hard to manage alone and require personalized coordination between you, your prescriber and the pharmacy. SSM Health Specialty Pharmacy works with you and your provider to help you to manage your condition and to make sure you receive the best care possible.


Services at SSM Health Specialty Pharmacy

  • Free delivery directly to your home or to your closest SSM Health Pharmacy.
  • Proper packaging, including chilled medications, for stability and safety.
  • Same day service for Wisconsin residents is available for emergency needs.

  • Refill reminders are sent by phone every four weeks (or every 12 weeks for those who qualify for 90-day refills) to help you avoid running out of medication. You can call the pharmacy at 608-294-3784 or order refills online.
  • Insurance verification is done by our trained technicians and insurance specialist. Our staff will work with you and your providers to fill out any needed authorization forms in order to get you your prescription in a timely manner.
  • Copay assistance will be offered and applied to all eligible patients in order to provide the lowest copay that is allowed.
  • Financial support will be offered to those who cannot afford their copay or who are uninsured. Our insurance specialist and technicians will work with foundations to find help for patients who qualify.

Payment and Billing

Coverage of specialty medications is subject to the member's formulary and pharmacy benefit package.

At SSM Health Specialty Pharmacy, we are here for you. What you can expect from us:

  • Medication consults with pharmacists who are skilled in providing one-on-one care to patients with complex conditions. Pharmacists contact our patients regularly by phone to talk about how the medication is working and any concerns about their treatment.
  • Lab results and drug interactions checked by pharmacists to ensure medication safety.
  • Help when you need it. Our technicians and pharmacists are available Monday through Friday, 8:30 am to 5:30 pm, to answer questions, address concerns and help manage side effects.
  • 24-hour Nurse on Call, available for all Dean Medical Group Specialty patients to help triage any medically urgent questions. They are available by calling Dean Clinic Specialty Pharmacy after hours at 608-294-3784 or anytime at 800-576-8773.

Disease states treated with specialty medications

If you have any questions, please contact SSM Health Specialty Pharmacy by email at DCSpecialtyPharmacy@deancare.com or by phone at 608-294-3784 or 800-279-8200.

SSM Health Specialty Pharmacy
1313 Fish Hatchery Road
Madison, WI 53713
Phone: 608-294-3784
Hours: Monday-Friday
8:30 am - 5:30 pm
Email us

Order prescription refills

Transferring to SSM Health Pharmacy

If you need to transfer your records or prescriptions to SSM Health Pharmacy, simply call the SSM Health Pharmacy location nearest you and we'll take care of the details.

If you need a copy of your SSM Health Pharmacy records, submit a completed Authorization to Release Pharmacy Records Form to the following address:

SSM Health Pharmacy
Insurance Department
2901 W. Beltline Highway
Madison, WI 53713

Medication Review Designed Just for You

We offer medication reviews to help patients who take a large number of medicines or who have complex conditions like diabetes or asthma.

These reviews are designed to help patients get the most out of their medicines and look for less-expensive options. Some insurance plans even pay for this service. If you or someone you know could benefit, contact one of our seven locations.

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