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Dean On Call

Health Answers Any Time

Dean on Call is a free telephone service that's available to Wisconsin residents 24 hours a day, 365 days a year. If you're not sure you need to see a doctor; or you're wondering if you have a problem, give us a call.

Registered Nurses On the Line

Experienced registered nurses at Dean on Call are always available to answer your questions and concerns. When responding to your call, they draw on years of clinical experience in many medical specialties.

Phone Numbers

Madison Area:
(608) 250-1393

Outside of Madison:
1-800-57-NURSE
(1-800-576-8773)

Find Your Best Care Options

To provide you the best options for care, Dean On Call nurses use a specially designed computer program that follows guidelines developed by physicians and nurses. Our databases are continually updated with the most current medical information, which enables the nurse to ask the right questions and quickly identify the nature and extent of your concern and provide the most appropriate options of care.

Dean On Call does not replace a doctor's care. After asking a series of questions, the nurse will assist you in making an informed decision about your concern. This decision will help you know whether to call your doctor, follow self-care instructions, or to be seen in Urgent Care or the Emergency Department.

Not Just for Problems

Dean On Call is not just for health problems and urgent medical concerns. You can ask just about anything - from curing hiccups to avoiding the flu. Call us with your questions about:

  • General healthcare
  • Infant care
  • Choosing a physician or provider
  • And much more

Your Privacy

The Dean On Call nurses follow the same state and federal HIPAA privacy guidelines that your doctor is required to follow. Any information you share with Dean on Call is confidential.

Peace of Mind

Perhaps the most important skill Dean On Call nurses possess is the ability to listen to your questions and help give you peace of mind. So, please call us, anytime. We'll be here for you.

* NOTE: Due to licensing regulations, Dean on Call's triage services are only available to residents of Wisconsin.

Take Our Survey

If you recently called Dean On Call, we'd like to hear from you!

Please fill out our brief satisfaction survey.

MyChart Offers Easy Access to Your Care Team

With MyChart, you can securely communicate online with every Dean Clinic provider, not including urgent care providers. You can also schedule online with your primary care team. Learn more.