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Accessing Care 

Finding Urgent Care

If you need to find an urgent care location, access one of the Dean Clinic locations.

Or, if you're a Dean Health Plan member, find the locations covered under Dean Health Plan.

Some health conditions require you to go to emergency services, while others can be treated in the clinic.

Determine the level of care you need using the lists below as general guidelines.

If you think you need clinical care, call your primary care team. Same-day appointments are usually available.

If you are still unsure where you should go, talk to a Dean on Call nurse at (800) 576-8773 or (608) 250-1393. Dean on Call is available at any time, day or night.


When to go to
the clinic

  • Asthma - mild to moderate
  • Back pain
  • Burns - moderate / second degree
  • Coughing, severe sore throat
  • Cuts, scrapes, bruises
  • Ear pain
  • Eye irritation
  • Fever
  • Migraine headache
  • Skin rashes
  • Small bone fractures (toe, foot, finger)
  • Sore throat
  • Sprains
  • Urinary burning

When to go to
emergency services

  • Amputations or severe lacerations
  • Breathing obstruction
  • Burns - severe / third-degree
  • Drug overdose
  • Facial or eye trauma
  • Knife or gunshot wound
  • Large or compound bone fractures
  • Loss of consciousness
  • Poisoning
  • Pregnancy - severe abdominal pain
  • Seizures / convulsions
  • Shortness of breath / chest pain
  • Suicide attempt
  • Suspected heart attack or stroke

Urgent Care

  • Accessing Care

Dean On Call

Registered nurses on the line, 24 hours/day, 365 days/year.

Dean On Call

Madison area:
(608) 250-1393
Outside Madison:
1-800-57-NURSE
(1-800-576-8773)

More Information

MyChart Offers Easy Access to Your Care Team

With MyChart, you can securely communicate online with every Dean Clinic provider, not including urgent care providers. You can also schedule online with your primary care team. Learn more.