700 S. Park Street
Madison, WI 53715
What to Expect
In Advance of Your Surgery
The day before your surgery, you will be contacted with your arrival and scheduled surgery time. Our pre-admission nurse will call you the day before surgery between 8:00 am and 5:30 pm. If you wish to call the nurse, you may do so toll-free at 1-800-986-3545 or locally at 259-3513. You may find the nurse's line busy as he/she may be talking with other patients, but please leave a message with your phone number and best time to reach you so your call can be returned.
With very few exceptions, our nurse will need to speak with you - the patient - to obtain a health history on the phone. Your health status and medications, including herbal supplement use, are important for us to know in advance of your arrival at the surgery center, so please be prepared to discuss this with our nurse. We will not be able to obtain this information from a family member. Our nurse will give you instructions about which medications to hold and which to take the day of your surgery.
We will also ask for an emergency contact name and number. You may not drive home after your surgery. Please make arrangements for a responsible adult to accompany you from the surgery center whether you are being driven or are taking a cab. We also strongly recommend that for your safety, you arrange for someone to stay with you the first night after your surgery.
If You are Ill Before Your Surgery
It may be necessary to postpone surgery for you or your child in the case of cold or flu symptoms. If you experience symptoms of diarrhea, vomiting, fever or cough within days of your surgery, please notify your surgeon or the Surgery & Care Center. If it is necessary to reschedule your procedure you may avoid an unnecessary trip to the center by contacting us prior to arrival.
When and What Adults and Teens May Drink Before Surgery
- Eat and drink normally until 12:00 midnight prior to your surgery.
- Do not eat solid food after midnight.
- Do not have cream, milk, sugar, hard candy, lozenges, gum or tobacco after midnight.
- You may drink CLEAR LIQUIDS, including water, after midnight until 3 hours before your scheduled arrival at the Surgery Center. Example: Surgery arrival time is 7:00 AM: stop ALL FLUIDS at 4:00 AM
- After midnight drink only CLEAR LIQUIDS: water, black coffee, tea, cola and other soda, clear Jell-O, popsicles, and clear juices such as apple, cranberry, white grape. No other juices are allowed.
- You must follow these requirements or your surgery will be postponed or cancelled when you arrive at the Surgery Center.
When and What Children and Infants May Drink Before Surgery
Please follow the information below for your child's food and drink restrictions.
Children 2-6 months of age:
- Stop solid food and milk 5 hours before arrival time to the Surgery & Care Center.
- Stop clear liquids and breast milk 3 hours before arrival time at the Surgery & Care Center.
Children 6-36 months of age:
- Stop solid food and milk 6 hours before arrival time to the Surgery & Care Center.
- Stop clear liquids and breast milk 3 hours before arrival time at the Surgery & Care Center.
Children 3 years to adult age:
- Stop solid food and milk 8 hours before arrival time to the Surgery & Care Center.
- Stop clear liquids and breast milk 3 hours before arrival time at the Surgery & Care Center
Day of Surgery
Instructions for the Day of Surgery
- Brush your teeth, but do not swallow when you rinse.
- Dress comfortably in clothing that is easily removed and loose enough to wear over bandages. For shoulder surgery, an oversized shirt with buttons or zipper can be helpful.
- You will be provided with a gown, robe and slippers while at the surgery center.
- Leave jewelry, metal hair clips and body peircings at home. You may wear your wedding ring if it doesn't interfere with your surgery; for example, surgery or an IV in your left hand would require removal.
- Remove nail polish on the operative extremity.
- Leave money and valuables at home, bringing only what you will need to purchase prescription medications at the pharmacy. Please bring appropriate containers for glasses, contacts, dentures, hearing aids to be kept in while you are in the Operating Room.
- Bring your insurance card. Please remember to bring your insurance card to simplify the registration process and ensure your records are current. We accept patients with Medicare, Medicaid, and self-pay. We welcome Dean Health Plan and most other major insurance providers.
- Bring a form of ID. Please be prepared to provide a photo ID when you check-in. We do not need a picture to provide care and will not withhold treatment due to lack of identification. Acceptable forms of ID include Driver's License, State Issued ID, Student ID, Military ID or Proof of Residence (Utility Bill, Bank Statement, Pay Check). Learn more about this enhancement to designed to prevent medical identity theft.
- If you have asthma, bring your inhaler or nebulizer.
- If you were given supplies at the clinic, such as a Cryocuff, braces or an immobilizer please remember to bring them with you.
- If you were issued crutches, you may leave them in your car (unless they need adjustment or you need instruction in their use). We will escort you to the car in a wheelchair after your surgery.
- Follow instructions given at the clinic regarding other special requests.
Insurance and Billing Information
- Please be sure to bring your insurance card and your (or your child's) social security number.
- If your surgery is related to workman's compensation, bring your claim number and date of injury.
- Remember, if your insurance requires a co-pay, you will be asked to pay it when you arrive.
- Feel free to contact our billing department before your surgery should you have questions. They can be reached at (608) 250-1336 or 1-800-222-5962.
- You are responsible to verify your insurance coverage and any amount due at the time of surgery.
During Your Stay
Your family may wait in the front lobby during your surgery. The surgeon will see your family after the procedure if they are present. Should your family wish to visit the Deli in our lower level, they should do so as soon as you are taken to the operating room to assure that they are back in the Surgery Center waiting area when the surgeon comes to find them. Family members should stop at the front desk and notify staff if they are leaving the area. They may choose to take a pager when leaving the area so front desk staff can notify them when your surgery is finished. For parents of minors, it is best that you remain in the waiting area at all times. Your family will see on the Computer Screen when you arrive in the Step Down Area and they will then be allowed to join you.
Children Having Surgery
- Tours may be arranged 1-2 weeks prior to surgery. This is usually conducted early in the evening and takes about 20 minutes. Please call the pre-admissions nurse (608) 259-3513 to schedule a tour.
- Feel free to bring a comfort/security item such as a clean blanket, toy or pacifier to accompany your child to surgery.
- If your child drinks from a bottle, please bring an empty bottle we can fill with juice after the procedure.
- We will provide you with a sippy cup for your child if that is their preference. Should your child prefer something other than water, juice or soda, please bring what you know they will drink, as we will be encouraging fluids after surgery.
- You may bring a favorite DVD for your child to view in their room after surgery. Our selection of DVDs is limited.
Instructions for Going Home
- You may wish to bring a pillow for your comfort during the drive home.
- Your nurse will go over written home care instructions with you and your escort before you leave.
- For your convenience, there is a Dean Pharmacy in the building on 1st floor adjacent to the parking ramp. This may come in handy should you have medications prescribed for home use.
- It is possible that you may experience nausea and vomiting during your ride home. Our nurses will provide you with a plastic bag for your trip home should you need it.
- One of our nurses will call you as a courtesy follow up the next business day after your surgery. If your surgery occurs on a Friday or a day before a holiday you will not receive a call from us. However should you have concerns please call Dean On Call in the Madison area: (608) 250-1393 or outside the Madison area: 1-800-57-NURSE (1-800-576-8773).
Arriving at the Surgery & Care Center
The Surgery & Care Center is located on the 2nd Floor of the Dean & St. Mary's Outpatient Surgery Center. The Outpatient Center is a separate building across the street from St. Mary's Hospital main entrance.
Please park in the ramp (you will receive a voucher to pay for parking when you are discharged) or you may be dropped off at the Outpatient Center front entrance. To get to Surgery & Care please go to A Level Lobby and take the west elevators to the 2nd Floor.
Proceed to the registration area, and once registered you will wait in this area with your family or escort until the nurse comes for you. The receptionist will give your family information explaining how to track your progress through surgery, the recovery room and then to the Step Down area where they will be allowed to join you. You will see this progress on a large computer screen in our lobby.
A maps of our location can be found by visiting the main Dean & St. Mary's Outpatient Surgery Center page.
If you are driving, note that Hwys 18, 12, 14, 151 and Interstate 90 all intersect with the West Beltline Hwy. From the Beltline, take the Park Street exit traveling north. Merge left onto Park Street and then left on Erin Street. This is the entrance to the St. Mary's campus. Turn at the first left into the parking ramp entrance on Erin St. After parking, proceed to the parking ramp elevator and go to the A Level lobby, cross the lobby and take a West elevator to second (2) floor. The elevators will open into the Surgery & Care Center reception area.
If you are being dropped off, pass the parking ramp entrance on Erin and turn left onto Brooks Street. To the left is a circular driveway in front of the Dean & St. Mary's Outpatient Center with a drop off area. (The driver can then proceed straight ahead into the parking ramp.) You will enter the building and take the West elevators to second (2nd) floor. The elevators will open into the lobby for the Surgery & Care Center reception area.