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Member Benefit Information

Welcome to the Dean Health Plan Document Center. Here you will find important documentation related to your group's health plan benefits such as your certificate of coverage, member certificate or policy, and member handbook. If you have prescription drug coverage and would like to learn more about it, please visit our online Drug Formulary.

To get started using the Document Center, please enter your group number below:

Enter your group number:
Re-enter your group number:
 
NOTE: Entering an incorrect group number may result in inaccurate document retrieval. Please verify your group number before continuing.

 

Q. Where can I find my group number?
A. Your group number is located at the top of your membership ID card:
Membership ID card

If you still can't locate your group number, fill out this form to have it sent to you.

 

Q.What if I forgot my group number?
A.If you forgot your group number, fill out this form to have it sent to you.

 

Q. Why can't I view these documents on my computer?
A. In order to view the documents in the Document Center, you must have Adobe Acrobat Reader 4.0 or higher installed on your computer. Download the Adobe Acrobat Reader here.open external site

 

Q. How can I contact Dean Health Plan Customer Service for more information?
A. You can find our contact information on the contact us page.

 

Q.What if I want a printed version of this information?
A. Adobe Acrobat has a built in printing feature that will allow you to create a paper copy of the documents in the Document Center. Click on the printer icon in Adobe Acrobat to print the document you are viewing.

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