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Providers Overview
Thank you to all the practitioners who strive to provide excellent care to our members. Our NaviNet system eliminates duplicate paperwork and our customer service department is second-to-none. We are here to support you so that you can concentrate your time on patient care.
Clinical Practice Assessments
For your convenience, we have direct links to important Dean Health Systems clinical practice assessments.
Contact Us
The contact information for our provider service representatives is organized by service area so you can easily find the correct representative for your clinic or practice.
DeanConnect for NaviNet
DeanConnect is the landing page for all of the Dean Health Plan portals. From this page, select who you are (Provider) and you will be immediately directed to the NaviNet login screen.
For more information on NaviNet, please contact Customer Service at 800-279-1301.
Manuals & Forms
Here you can access Dean Health Plan's provider manuals and find provider forms. Each section of each manual is accessible in a searchable PDF format.
Medical Policies/UM Processes
Search Dean Health Plan’s medical policies by search phrase or policy number. Some Utilization Management requirements are listed here.
NPI Information
All providers will obtain a new National Provider Identification number by May, 2007. Here is the information needed for this process.
Pharmacy Information
Search the PDF of our Drug Formulary or Quick Reference Guide, review our drug policies and prior authorization list, and learn more about all of Dean Health Plan’s pharmacy programs.
Provider Newsletters
Communication between Dean Health Plan and our network of plan providers is very important. Read current and archived issues of Provider News.
Quality Focus
Vital information about NCQA accreditation, HEDIS performance, member satisfaction survey results, utilization management and more demonstrate Dean Health Plan’s commitment to superior care and service.
Value of Care Initiative (VOCI)
Practitioners can review all of the VOCI Guidelines and Alerts to allow them to better serve their patients.
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