Where to go: PCP, Urgent Care or ER?, Dean Health Plan

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Where to go: PCP, Urgent Care or ER?

Most often your primary care provider (PCP) should be your first choice for care both because he/she is familiar with your medical history and because a scheduled office visit is the most cost-effective method of care. When a more immediate need arises, however, you do have other options. Our explanation below can assist you in making the right choice when it comes to your need for care, ensuring that you receive the right care in the right place at the right cost.

Contact your PCP for annual checkups, preventative care and acute illness. Same day appointments are usually available for this cost-effective care option. To find a PCP, use our provider directory.
Urgent care is designed to treat medical problems sooner than a scheduled office visit, but higher copays are possible. For more information about urgent care sites or to search for all locations, visit the Urgent Care page.
Emergency care is for those illnesses or injuries that are life-threatening and has the highest cost. Locate your nearest hospital and always visit the nearest hospital in an emergency.



Preventive Care:
What's Covered?

Learn more about what services are covered as preventive at Dean Health Plan.