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Learn about the Dean difference

Member Benefit Information

Have you signed up for DeanConnect?

With DeanConnect you can:

  • Review your coverage benefits
  • Change your PCP information
  • Review your pharmacy information
  • Manage subscriber and dependent information
  • Request ID cards
  • Review your claims status
  • View transaction status
  • Review your referrals/authorizations

Log on to DeanConnect to review your coverage benefits now.

View the DeanConnect Frequently Asked Questions

Signing up is quick and easy:

Step 1 - Log on to DeanConnect's new member sign up

Step 2 - Enter the required member information, which can be found on your ID card. The member number is your 9-digit member number and your two-digit member identifier from your ID card (such as 01 or 02).

Step 3 - After submitting your personal member information, you will be brought to a screen to create a User ID and password.

Step 4 - Once your account is successfully created, you will be sent to the login screen to login with your new account information.

Dean Health Plan Document Center

Here you will find important documentation related to your health plan benefits such as your certificate of coverage, member certificate or policy, and member handbook.

Document Center

Limitations & Exclusions

The limitations & exclusions list is not comprehensive. All benefits are subject to the limitations & exclusions as described in your Member Certificate and Summary of Benefits. For a complete listing refer to your Member Certificate and Summary of Benefits or request a hard copy by calling the Customer Care Center.

Attention BadgerCare+ Membersview your coverage information.

We're Here to Help

Contact Dean Health Plan

If you have questions, contact our Customer Care Center by email or at (800) 279-1301.

Dean On Call

If you're not sure you need to see a doctor, give us a call 24 hours a day, 365 days a year.

Experienced registered nurses at Dean on Call are always available to answer your health questions and concerns.

(608) 250-1393
(800) 57-NURSE
* NOTE: Due to licensing regulations, Dean on Call's triage services are only available to residents of Wisconsin.