Complex Case Management, Dean Health Plan

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Complex Case Management

Support and Guidance
Whenever You Need It

Navigating through the health care system can be challenging. Complex Case Management can help turn confusion into clarity.

Complex Case Management
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Complex Case Management

If you are diagnosed with a chronic health condition or have a complex health care need, we’ll provide you with the resources you need in a timely manner. Enroll today to gain free access to a registered nurse who will serve as your case manager.
Your case manager will:

Check create the best care plan in collaboration with you and your care management team.
Check identify high-quality, cost-effective care options
Check ensure you receive the most appropriate health-related services for your condition
Check find supportive health care and/or community resources
Check offer support and resources to meet your healthcare goals
Check provide education and encouragement to promote a healthy lifestyle


To enroll in Complex Case Management services fill out our online form below for more information or contact the Dean Health Plan Customer Care Center at (800) 279-1301 (For ASO members, please contact Dean Health Plan’s Customer Care Center at (877) 593-2872).


Social Worker

Dean Health Plan Social Worker
If you need assistance finding community resources, locating support groups or wish to speak with someone about your needs, there’s a Dean Health Plan Social Worker who can help. After you enroll, just talk to your case manager about your needs.

  Strong Beginnings Strong Beginnings
Keep you and your baby healthy through Strong Beginnings. Enrollment into Strong Beginnings can begin during a woman’s prenatal, delivery or postpartum period and last through her child’s first two years of age. Women who are planning to get pregnant can also call Strong Beginnings for extra support. Learn more.
  Member Benefit Information Being a Dean Health Plan Member
Learn more about being a Dean Health Plan member online: Get the Right Care guide, Dean on Call (24-hour nurse line) and important Member Benefit Information.

You may be identified for Complex Case Management based upon a diagnosis, acute injury or from a referral by your health care provider. You also have the option to request Complex Case Management services yourself.

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