Employer Resources, Dean Health Plan

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Employer Resources

Your starting point as a group insurance policy administrator to find the tools to help you manage your company's health benefits.

DeanConnect for Plan Administrators

DeanConnect

As the plan administrator for your company, you will use DeanConnect differently than you will as a member of Dean Health Plan. As the plan administrator you will login to DeanConnect to accomplish tasks such as:

  • Adding a new employee to the plan
  • Terminating an ineligible employee from the plan
  • Adding a new dependent
  • Updating demographics
  • Checking enrollment status

You must request a Plan Administrator Login to DeanConnect from your Account Manager.

Please Note: As a member of Dean Health Plan you will have a different login to manage your personal insurance coverage.

How to use DeanConnect

Add a new employee

  1. Select GROUP SERVICES from the top tool bar and click NEW HIRE ENROLLMENT
  2. Enter the new employee’s information. Be sure to select the correct group and enrollment type.
  3. Click the next page button
  4. Click ADD DEPENDENT to add any dependents (i.e., spouse or dependent children) and click the next page button
  5. Select Valid PCP with drop down tool for all members and click the next page button
  6. Enter the required medical coordination of benefits information and click the next page button
  7. Review information for accuracy
  8. Click submit and copy down your confirmation number for your records

Add a dependent

  1. Click Member Services and search for your employee
  2. Then click on his or her id number or name to pull up the account information
  3. From here you will need to go back to the Member Service drop down on the tool bar, click Eligibility Changes and then Manage Dependent
  4. You will see all listed dependents and you are also able to ADD DEPENDENTS
  5. Select Valid PCP with drop down tool for all members and click the next page button
  6. Enter the required medical coordination of benefits information and click the next page button
  7. Review information for accuracy
  8. Click submit and copy down your confirmation number for your records

Term an employee

  1. Select MEMBER SERVICES from the top tool bar and click Eligibility Changes and select Subscriber termination
  2. Enter the termination effective date and the reason why they are terming click the next page button
  3. Review information for accuracy, and if everything is correct click submit for your confirmation number

Change an address

  1. Select MEMBER SERVICES from the top tool bar and click Eligibility Changes and select Change Demographics
  2. Change address and click the next page button
  3. Review information for accuracy. if everything is correct, click submit for your confirmation number

Request a new ID card or print temporary ID card

  1. Click Member Services and search for your employee
  2. Then click on his or her id number or name to pull up the person’s account information
  3. On the right hand side of your screen under Quick Links select Request ID Card
  4. Check the box next to the member and click submit for your confirmation number

 

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Employer Resource Guide

This guide can help you understand Dean Health Plan's administrative procedures. We have attempted to cover the majority of questions you may have regarding the enrollment of newly eligible employees and dependents, changes in coverage and handling the monthly billing.

Listed here are the most commonly accessed sections of the guide.

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