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When Should I Go To Urgent Care vs. ER?

Some health conditions will require you to go directly to a hospital Emergency Room, while others can be treated at Urgent Care. Use the list below as general guidelines.

If you are unsure, talk to a Dean on Call nurse at (800) 576-8773 or (608) 250-1393. Dean on Call is available at any time, day or night.

Urgent Care Treatment	Emergency Room (ER) Treatment
Asthma - mild to moderate Back pain Burns - moderate / second degree Coughing, severe sore throat Cuts, scrapes, bruises Ear pain Eye irritation Fever Migraine headache Skin rashes Small bone fractures (toe, foot, finger) Sore throat Sprains Urinary burning	Amputations or severe lacerations Breathing obstruction Burns - severe / third-degree Drug overdose Facial or eye trauma Knife or gunshot wound Large or compound bone fractures Loss of consciousness Poisoning Pregnancy - severe abdominal pain Seizures / convulsions Shortness of breath / chest pain Suicide attempt Suspected heart attack or stroke

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