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Patient Services Overview
At Dean Health System, we are committed to providing the best possible care to our patients, their families, and the community. To better serve you, we provide the following patient services:
Dean
On Call
Dean on Call is a 24-hour free health hotline for Dean Health
Plan members and the community. Dean nurses help callers determine
the best action for their health concerns.
Urgent Care
Dean Urgent Care locations provide immediate or urgent medical
attention for non-life-threatening injuries and illnesses.
Dean Pharmacy
For patient convenience, we offer eight Dean Pharmacy locations
in southern Wisconsin. Prescription refills can be ordered by phone or online.
Patient Concerns & Compliments
Use this secure, online form to submit a concern, complaint or compliment about
the service you received at a Dean Health System location.
Medical Records
How to request copies or transfers of your Dean medical records.
Permission
for Verbal Communications
Let your health care provider team know which family
members or friends can discuss with them
your medical care and protected health information.
Community Care
Dean helps uninsured or under-insured
patients determine their eligibility for government or community
funded financial resources.
Power
of Attorney for Health Care
Information about how to appoint an agent who will make treatment
decisions on your behalf after you lose the ability to do so,
and to state your preferences for medical care and end-of-life
wishes.
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