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Seeking Mental Health Services

STEP 1: Learn About Your Insurance Coverage

Dean Health Plan members
• Verify your insurance benefits.
• In many cases, your first consultation with a Dean Health Plan mental health provider will be covered just like a regular doctor visit, and no written referral is needed. In addition, recommended follow up visits that are medically necessary will be covered up to the maximum allowed by your plan.
• Contact Dean Health Plan Customer Service at (800) 279-1301 with any coverage questions.

Members of other insurance plans
Please contact your insurance company's customer service department to verify:
• your insurance benefits.
• whether you require “prior authorization” to see a Dean mental health provider, and how to obtain this.
• which providers are covered by your insurance.

Patients with Medicaid or no insurance
There are county and non-profit organizations that offer options for individuals who qualify for assistance. Get more information.

STEP 2: Choose a Dean mental health provider

First, choose a Dean clinic location. Then, contact the Psychiatry Department at that clinic using the following phone numbers:

Dean Psychiatry Department phone numbers:
• Dean Clinic, 1313 Fish Hatchery Rd, Madison, (608) 252-8226
• East Clinic, 1821 S. Stoughton Rd, Madison, (608) 260-6006
• Sun Prairie Clinic, 10 Tower Dr, Sun Prairie, (608) 825-3777
• West Clinic, 752 N. High Point Rd, Madison, (608) 824-4777

Which mental health professional can help me?

Please ask the receptionist to schedule you with the mental health specialist who is most familiar with the problem you are experiencing. You may be referred to a licensed Dean psychiatrist, psychologist or psychotherapist. If you are dealing with a serious medical illness or surgery, you may benefit from seeing a behavioral medicine professional who specializes in helping patients adjust to the physical and lifestyle changes brought about by these conditions.

Still not sure which mental health provider you should see? Need help with other mental health questions?

Dean's Behavioral Health Consultants can assist you. Our consultants are licensed mental health professionals. He or she can talk to you in greater detail about your concern, and will help you choose an appropriate mental health provider at Dean or elsewhere in the community.

Call any of the Psychiatry Department phone numbers and ask to speak to a Dean Health System Behavioral Health Consultant.

If you have limited resources

If you have Medicaid or no insurance at all, there are mental health clinics designed to help you with reduced or no-cost services. Each county in the state operates a mental health clinic for this purpose. In addition, there are a number of private mental health clinics that also offer this advantage. To learn more:

Contact your county’s Department of Social or Human Services. Ask to be directed to their outpatient mental health clinic.

In the Madison area, contact the following clinics: