Dean Health Plan amongst top 15 percent in state for National Committee for Quality Assurance (NCQA) rankings- Dean - WI

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Published on September 22, 2015

Dean Health Plan's National Committee for Quality Assurance (NCQA) rankings:

National Committee for Quality Assurance (NCQA) rates Dean Health Plan as a high-performing provider 

MADISON Wis. (September 22, 2015) – Dean Health Plan has earned a 4.5 out of 5 national performance rating from the National Committee for Quality Assurance (NCQA).

NCQA awarded Dean Health Plan the high-performing status for service and clinical quality that meets or exceeds the rigorous requirements for consumer protection and quality improvement. In 2015, NCQA started rating health plans on a 1 to 5 rating, with 5 being best. Across the nation, 491 private and commercial health plans’ performance was benchmarked by the NCQA. Approximately 11.6% of health plans achieved a 4.5 rating or better. Dean Health Plan achieved an overall performance rating of 4.5.

NCQA performance ratings combine both a health plan’s Healthcare Effectiveness Data and Information Set (HEDIS®) and Consumer Assessment of Healthcare Providers and Systems (CAHPS®) scores with a review of its quality operational standards to determine a final score. Dean Health Plan achieved a 5-rating (highest possible score) for the following key areas:

  • Rating of Health Care
  • Coordination of Care
  • Diabetes Care
  • Heart Disease Care
  • Handling of Claims

NCQA released Dean Health Plan’s scores publicly on September 17. You can view the results on its website.

Dean Health Plan is constantly monitoring its quality performance through national and regional standards as determined by the National Committee for Quality Assurance (NCQA). The NCQA is an independent, not-for-profit organization dedicated to measuring the quality and awarding national performance ratings based on the results of the Healthcare Effectiveness Data and Information Set (HEDIS®) and the Consumer Assessment of Healthcare Providers and Systems (CAHPS®).

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