Quality Focus 

2009 Member Satisfaction Survey Results

NCQA Accreditation

The National Committee for Quality Assurance (NCQA) is an organization dedicated to measuring the quality of America's health care. Their standards are purposely set high to encourage health plans to continuously improve the quality of care and customer service. 

Participation in this accreditation program is strictly voluntary. Dean Health Plan has been measuring our quality focus in this program since 1999 and is proud to have achieved the highest level attainable: "Excellent Accreditation" for the last 10 years.

2009 HEDIS Performance 

The Health Plan Employer Data and Information Set (HEDIS) was established to provide employers, individuals and families with information that would allow them to compare the performance of different health plans.

Access To Care

Asthma Care

Behavior and Mental Health

Cancer Screening

Cardiac Care

Child and Adolesent Care

Diabetes Care

Women's Health

Other Types of Care