Published on November 09, 2011

DeanCare Gold earned Medicare’s
5 star rating for 2012

The Medicare Program rates how well Medicare health and drug plans perform in different categories (for example, detecting and preventing illness, ratings from patients, patient safety, drug pricing and customer service). The information provided below is an overall plan rating of our plan's performance. This information is available to help you make the best choice. If you would like to get additional information on our plan's performance please contact us at 888-422-3326 (toll-free) or 877-733-6456 (TTY/TDD) for prospective members, 888-422-3326 (toll-free) or 877-733-6456 (TTY/TDD) for current members, or you may visit www.medicare.gov.

Medicare's highest rating

What is being measured? The overall score for quality of those services covers 53 topics. Some examples are: Managing chronic (long-term) conditions Ratings of health plan responsiveness and care Health plan member complaints and appeals Health plan telephone customer service Staying healthy More information on CMS Rating Get Adobe Reader

Why is the Overall Plan Rating important? The Overall Plan Rating gives you a single summary score that makes it easy for you to compare plans based on quality and performance. Learn more about differences among plans by looking at the detailed ratings. Plan performance summary star ratings are assessed each year and may change from one year to the next.